Returns Policy

At NORVETHRA, we strive to ensure complete customer satisfaction with every purchase. Our Returns Policy outlines the procedures and conditions under which returns are accepted. Please carefully read through our policy to understand your rights and obligations.

Eligibility for Returns

• Products must be returned within 30 days of receipt.
• Items must be in their original condition, unused, and with all original packaging.
• Products must be accompanied by a proof of purchase or receipt.

Non-Returnable Items

Certain products are non-returnable for hygiene and safety reasons, including but not limited to:

• Customized or personalized items
• Perishable goods
• Underwear and swimwear

Return Process

1. Contact our customer service team at [email protected] to initiate a return.
2. Provide your order number and reason for the return.
3. Follow the instructions provided by our team to send the product back to us.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

Contact Us

For any questions or further clarification on our Returns Policy, please contact our customer support team at [email protected] or call us at (123) 456-7890.